Every Club Melrose order is thoughtfully packaged in our signature gift box and dust bag, making it ready for gifting from the moment it arrives.

Yes. We do not include pricing information in our packages, so your order can be shipped directly to the recipient. Every order also arrives in our signature gift box and dust bag, making it ready for gifting.

If you're gifting a personalized order, please include your Instagram handle or contact number in the customization form. We'll send you a digital mock-up for approval before production begins, ensuring everything is perfect before it's shipped directly to your recipient.

Yes. Simply visit our Personalization page and complete the customization form with your preferred color, embellishments, and engraving details. Once we've reviewed your submission, we'll prepare a digital mock-up and share it with you via Instagram DM for approval before beginning production of your personalized hair brush or hair clip.

Yes. We'd love to learn more about your project.

Please email us at amanda@melrosemktg.com with the following information:

• Your business or organization name
• Your preferred order quantity
• Your preferred color(s) (please refer to the available options on our Personalization page)
• Whether you'd like personalization or custom embellishments
• Your required delivery date
• The purpose of your order (e.g. wedding, corporate event, retail, gifting, or special occasion)
• Your shipping destination
• Any inspiration or reference images, if applicable
  

Once we've reviewed your inquiry, we'll get back to you with pricing, availability, and the next steps.

We ship nationwide via GoGo Xpress.

Estimated delivery times:

• NCR: 1–2 business days
• Luzon: 2–3 business days
• Visayas & Mindanao: 5–7 business days
• Personalized orders: Please allow 2–3 weeks for production before your order is shipped.

Please note that these delivery estimates exclude weekends and holidays and may be affected by weather conditions or other unforeseen circumstances beyond our control. Once your order has been shipped, you'll receive a confirmation email with your tracking number so you can follow your shipment.

Shipping fees are calculated automatically at checkout based on your delivery address.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your GoGo Xpress tracking number so you can monitor your delivery.

At the moment, we only ship within the Philippines. We hope to offer international shipping soon.

Our hair accessories are thoughtfully crafted using premium materials selected for their quality, comfort, and durability.

• Claw clips are primarily made from high-quality cellulose acetate, known for its smooth finish and long-lasting quality. Decorative engravings and embellishments are finished with glass rhinestones or pearls, depending on the design. *The Sloane Bow Clip features an acrylic claw clip clamp due to its unique construction.
  
• Headbands and bows are handcrafted from premium satin. Our headbands feature a softly padded inner band designed for a comfortable, secure fit that can be worn throughout the day.